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Frequently asked questions.

Straightforward answers about how PowerX Global works — scope, timelines, pricing, hosting, and support.

What does PowerX Global do?

PowerX Global is a multi-industry engineering company based in Sri Lanka. We ship production software (POS, ERP, web, mobile, AI chatbots, ML pipelines, embedded systems, and API integrations) and build green-energy infrastructure (solar, battery storage, wind). We serve clients across 4 continents.

Where is PowerX Global located?

Our head office is in Colombo, Western Province, Sri Lanka. We have a second location in Kuliyapitiya, North Western Province. We deliver to clients worldwide.

How long does a typical software project take?

Most engagements ship in 6–14 weeks. Discovery is 1–2 weeks, implementation runs in weekly sprints with live demos, and we include 90 days of post-launch defect correction as standard.

How do you price projects?

We scope every project against a signed Statement of Work (SOW) with milestone-based payments. Invoices are due within 14 days of milestone acceptance. We provide fixed-price and time-and-materials engagements depending on scope clarity.

Do you sign NDAs?

Yes. We sign a mutual NDA before discovery on any engagement where you'd like one. Client-created deliverables transfer to you on final payment; our internal tools and libraries stay licensed to you for use with the deliverable.

What technology stacks do you use?

For web and mobile: Next.js, React, React Native, Expo, Node.js, and Postgres. For AI/ML: Python, PyTorch, LangChain, vector databases, and cloud LLM APIs. For embedded: C/C++, RTOS, MQTT, and Modbus. For green energy: standard SCADA, battery management systems, and grid-tie inverters.

Do you offer ongoing support after launch?

Yes. Every delivered project includes a 90-day defect-correction warranty. Beyond that we offer month-to-month support agreements covering bug fixes, monitoring, and feature work. SLAs from 99.9% up to 99.99% uptime are available.

Can PowerX Global build a POS or ERP for my business?

Yes — POS and ERP are two of our core product lines. Typical POS rollouts complete in 6–8 weeks; ERP migrations run 10–14 weeks depending on module count. We build offline-first POS with realtime multi-branch sync, and modular ERP covering finance, HR, supply chain, and manufacturing.

Do you deploy on the client's cloud, or yours?

Both. Most clients prefer we deploy into their cloud account (AWS, GCP, Azure, or Vercel) so they own the infrastructure. If you don't have a cloud account yet, we provision one for you and hand over ownership on final delivery.

How do I get started?

Send us a short brief through the contact form or WhatsApp. We reply within one business day, then schedule a 30-minute call to align on scope and timelines. There's no cost for the initial call or discovery discussion.

Are there case studies I can review?

Yes — see our Projects page for case studies across green energy, software, and infrastructure, including solar farms, mobile banking, POS rollouts, ERP migrations, and IoT gateway networks.

What countries do you serve?

We ship to clients in Asia, Europe, North America, and Oceania. Time-zone coverage from Sri Lanka overlaps well with EMEA business hours and reaches into US East Coast morning.

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